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Tenants
Our Top Five Most Frequently Asked Questions
 

                                 

How do I arrange a viewing on a property?
The simplest way is to call us during office hours on 0161 629 9845. Out of office hours you can either send us an email or fill out the online form here. As we understand many people have commitments during office hours we are now able to conduct viewings up to 8.00pm Monday to Friday.
 
How much is the agent fee?
Our agency fee is £75.00. There is no VAT to pay on this amount.   
 
Do you take Housing Benefit tenants (DSS)?
This is dependent on the type of property you are looking to rent. Our policy is to treat each applicant as fairly as possible however the final decision is down to the landlord who we manage the property for. Under some circumstances we may ask a tenant who is receipt of Housing Benefit to provided a larger deposit at the start of the tenancy. Any tenant on housing benefit will be asked to provide proof of their entitlement from their local authority before they are accepted.

                      
How do you protect my deposit?
All deposits paid to us are secured with The Deposit Protection Scheme (DPS). This is a government run service meaning your deposit will be in the safest possible hands. At the end of the tenancy we will agree the amount that should be returned with the tenant. If there are ever any disagreements these will be resolved independently by the DPS. Once an amount is agreed by all, the DPS will repay the money to the tenant electronically via their own bank account.
 
How does the signing up process work?
Once you have found a property you are interested in either give us a call or fill out our online form to arrange a viewing. If after the viewing you wish to proceed we will provide you with an application form. This will ask you questions about you and any previous tenancies you have held. Once completed we will use the information to conduct both individual and financial reference checks.  On the move in date we will sign the tenancy agreements with you and conduct a property inventory listing the condition of each item.

                 

                                              

Any other questions?
 



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